Privacy Policy

Privacy Policy – Oristad Marketing Europe

Privacy Policy

Last Updated: 15 July 2025

Welcome to the Privacy Policy of Oristad Marketing Europe. We are a London-based telesales and marketing company that provides outbound calling services to individual consumers (B2C) on behalf of our clients. This policy outlines how we handle personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and related privacy laws.

Who We Are

Oristad Marketing Europe is a customer engagement and direct marketing company specialising in telephone-based campaigns for B2C clients across the UK and Europe. While we are a newly established company, our team has over 10 years of combined experience in consumer marketing and telesales.

Address:
Regus – London, 99 Bishopsgate
London, EC2M 3XD
United Kingdom

🌐 Website: www.oristadmarketingeurope.com
📞 Phone: +44 20 8040 4132

Our Role Under GDPR

Oristad Marketing Europe operates as a data processor under the UK GDPR. This means we do not collect personal data directly from consumers for our own use. Instead, we are contracted by client organisations (the data controllers) to make contact with individuals whose personal details they have lawfully collected.

We process that data only for the specific purposes defined by our clients and never for our own marketing or resale.

How We Receive Your Data

All personal data we process is provided to us by our clients. They are responsible for ensuring the data was collected lawfully, transparently, and with appropriate notice and consent. This may include:

  • Individuals who opted in to receive third-party marketing communications via online forms, surveys, or subscription offers.
  • Leads generated through affiliate websites, competitions, voucher promotions, or co-registration schemes where clear privacy notices were shown.
  • Consumers who gave explicit consent to be contacted by phone by marketing partners.

Before we begin any campaign, our clients are required to confirm that they:

  • Informed individuals of the nature of data use
  • Obtained valid and traceable consent for third-party contact
  • Provided a clear means for consumers to opt out

Lawful Basis for Processing

For B2C data, consent is the most common legal basis under the UK GDPR. We rely on our clients to demonstrate that they have obtained valid consent to allow third-party companies like Oristad Marketing Europe to contact you by telephone.

We do not initiate contact with any individual whose consent has not been clearly established by the data provider.

What Personal Data Do We Use?

We may be provided with the following types of personal data by our clients:

  • Full name
  • Contact telephone number
  • General location (e.g. city or region)
  • Product or service interest (if relevant)
  • Time/date of opt-in or lead generation source (where available)

We do not collect or store any sensitive personal data (e.g. health, financial, biometric data).

Your Rights as a Data Subject

Under the UK GDPR, you have the following rights:

  • Access – You can request to know what personal data we hold about you.
  • Rectification – You can ask us to correct any inaccurate information.
  • Erasure – You can request deletion of your data (“right to be forgotten”).
  • Objection – You may object to further marketing communications from us.
  • Data Portability – You can request a copy of your data in a usable format.
  • Complaint – You have the right to lodge a complaint with the ICO.

To exercise any of these rights, please contact us at info@oristadmarketingeurope.com, or reach out to the company that originally collected your data (our client), who may process your request directly.

Data Security

We take data security seriously. All personal data is stored and accessed in a secure environment using encrypted systems, with access restricted to authorised staff trained in data protection procedures.

Data Retention

We only retain personal data for the duration of the campaign or as directed by the client. Once the campaign concludes or the retention period expires, your data is securely deleted from our systems.

Third-Party Sharing

We do not sell, rent, or share your personal data with any third parties. Data is only used to make the calls we are contracted to perform on behalf of the client who provided it.

Cookies and Website Analytics

Our website may use cookies to improve your experience and analyse site traffic. More information will be available in our Cookie Policy:

👉 www.oristadmarketingeurope.com/cookie-policy (Coming Soon)

Policy Updates

We may update this privacy policy to reflect changes in our operations or legal obligations. Any updates will be posted on our website with the revised date shown above.